1. Overview
This Privacy Policy explains how Sweet Wishes collects, uses, shares, and protects information when you use our app. We design Sweet Wishes for personal relationship memories, communication, and shared moments, and we aim to collect only what we need to provide and improve the service.
2. Information You Provide
We may collect information you provide directly, such as your email address, nickname, birthday, gender, avatar, profile details, posts, comments, messages, feedback, and other content you choose to create or upload.
3. Email Login and Account Information
If you create an account with email, we use your email address to create and secure your account, authenticate sign-in, send important service notices, and help recover or manage your account. If you use Apple Sign-In or another supported login provider, we may receive information authorized by that provider, such as your email address or display name.
4. Camera and Photo Library
With your permission, Sweet Wishes may access your camera so you can take photos or videos inside the app, and may access your photo library so you can choose images to upload, post, or use as an avatar. We do not access your camera or photo library unless you grant permission or choose media through your device picker.
5. Location Information
With your permission, Sweet Wishes may collect or use location information for location-based features, personalization, safety, or contextual memories. You can turn location access off at any time in your device settings. Some features may not work fully without location permission.
6. Device, Usage, and Technical Data
We may collect device and usage information, such as device type, operating system, app version, language, IP address, approximate region, identifiers, crash reports, log data, performance data, feature usage, and diagnostic information. This helps us keep the app secure, fix bugs, understand usage, and improve performance.
7. How We Use Information
We use information to provide and personalize Sweet Wishes, create and manage accounts, enable posting and communication features, process uploads, maintain safety and security, detect abuse, troubleshoot errors, respond to requests, comply with legal obligations, and improve our services.
8. How We Share Information
We do not sell your personal information. We may share information with service providers that help operate Sweet Wishes, such as cloud hosting, authentication, analytics, crash reporting, push notifications, customer support, and security services. We may also share information when required by law, to protect rights and safety, in connection with a business transfer, or with your consent.
9. Data Retention
We keep personal information for as long as needed to provide Sweet Wishes, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our services. You may request deletion of your account or certain personal information where applicable.
10. Your Choices and Rights
Depending on where you live, including in the European Economic Area, United Kingdom, Switzerland, California, and other U.S. states, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to withdraw consent where processing is based on consent.
11. Permissions and Controls
You can manage camera, photo library, location, and notification permissions in your device settings. You can also control what content you choose to upload or share in the app.
12. Security
We use reasonable technical, administrative, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
13. International Transfers
Sweet Wishes may process and store information in countries other than where you live. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other lawful transfer mechanisms.
14. Children's Privacy
Sweet Wishes is not intended for children under 13, and it is intended for users who are at least 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us so we can take appropriate action.
15. Changes to This Policy
We may update this Privacy Policy from time to time. If changes are material, we will take reasonable steps to notify you, such as through the app or by updating the effective date.
16. Contact
If you have questions or privacy requests, please contact us at support@sweetwishes.com.